Shipping Policy

 Flink Web IT Solution Private Limited ("we," "our," "us") operates Stylewingz with a strong commitment to delivering an outstanding shopping experience to our users ("you" or "your"). Our dispatch process reflects the elegance that defines our brand. Each parcel is thoughtfully assembled to protect the distinct beauty of your chosen styles. Our aim is to offer not just a garment, but a joyful and refined unboxing moment. Whether you’re shopping for the first time or adding another piece to your growing collection, your order is handled with attention and care. Our delivery system is built to preserve the grace of your clothing from our space to yours. We pride ourselves on making the entire delivery experience as elegant and smooth as your online visit. Every order, big or small, is given the same level of priority. With us, your parcel arrives punctually - and with style. 

Pan-India Fashion Dispatch 

Style travels everywhere - and so do we. We offer delivery services throughout the entire Indian landscape, reaching cities, small towns, and even remote areas with equal commitment. Our logistics partners extend service into Tier 2 and Tier 3 locations while maintaining our high standards. While we currently do not provide international delivery, we are actively working toward global access. From metropolitan zones to far-flung villages, each destination is approached with care and consistency. 

What Happens After You Order 

Once your order is confirmed, our fulfillment team gets to work immediately. Orders are typically processed within one to two business days, not including weekends and public holidays. Each garment undergoes a thorough inspection and is packaged based on its specific fabric, form, and fit. When ready for dispatch, you’ll receive an email with all relevant shipment details. We focus on speed and accuracy to ensure your fashion finds arrive just as you imagined. Our inspection ensures that every detail meets the standard you saw on our site. Items are wrapped to maintain structure and comfort, especially those with more delicate features. Thoughtful cushioning is used to keep garments safe and in their intended shape. Our dedicated packaging team handles every piece with skill and care. It’s more than logistics - it’s a crafted process that celebrates your style. 

Delivery Timelines & Courier Partners 

We work with reliable delivery providers chosen for their record of professionalism and dependability. Depending on your pin code, shipping generally takes between 3 to 8 business days. In rare cases, external factors like regional issues or adverse weather may delay arrival. If such a delay occurs, we will notify you as early as possible. Clear timelines and open updates form the foundation of our delivery experience. 

Receiving Your Order Gracefully 

A missed delivery attempt doesn’t end your shopping journey. Couriers will make up to three delivery attempts to get your order to you. To help us serve you better, ensure your shipping information is complete and correct. Please try to have someone available to receive the parcel at the listed address. If returned due to missed delivery, we can arrange a second dispatch - note that additional charges might be applicable. 

If Something Goes Wrong in Transit 

Though rare, delivery issues can occur despite our best efforts. If you notice any parcel damage upon arrival, please contact us within 48 hours so we can resolve it promptly. Sharing clear photos of the problem helps speed up the investigation. Depending on our assessment, a full refund or replacement may be offered. For missing shipments, we coordinate closely with our courier team and keep you informed every step of the way. 

Quick Reminders: 

• Notify us within 48 hours if your parcel is damaged 
   
• Include clear photos to support your claim 
   
• Refunds or replacements depend on a case review

Premium Packaging for Special Items 

Some fashion pieces deserve special attention, and we package them accordingly. High-value, delicate, or premium garments are packed using enhanced methods to ensure they arrive in perfect condition. Details about these packaging treatments will be clearly noted on the respective product pages. Whether it’s a soft draped blouse or a structured designer piece, we take the material’s needs into account when preparing your parcel. We consider every texture and silhouette before sealing the box for dispatch. 

Important Notes: 

• Fragile or luxury items are packed using special materials 
   
• Product pages will mention unique shipping needs 
   
• Packaging methods vary depending on fabric sensitivity 
   
• Extra handling is used to keep high-end items intact

Need Help? Contact Us 

Have questions or concerns about your order's journey? We're here for you. Reach out to us at flinkwebitsolutionprivatelimit@gmail.com, and our customer care team will assist you promptly. Whether it’s an update request, a delivery issue, or general query, we aim to respond with warmth and efficiency. From checkout to your final try-on, we’re by your side. Your satisfaction is our highest reward, and we treat each concern with respect and care.