Return & Refund Policy

 Flink Web IT Solution Private Limited ("we," "our," "us") runs Stylewingz, ensuring our users ("you" or "your") enjoy a hassle-free shopping journey. 
Every piece you order is packed with precision to ensure it arrives in flawless condition.
But if anything falls short of perfection, we’re committed to resolving the matter swiftly and sincerely.
Your happiness is our highest priority, and we’re here to make things right.
That’s our pledge - to deliver more than fashion, but fairness in every shipment.

When Something Isn’t Quite Right

If your order arrives with any issues, we’re here to support you from the first moment.
Please reach out to our customer care team within 48 hours of receiving your parcel.
Make sure the item remains unused, complete with its original packaging, including all labels and tags.
Products must be returned in the condition in which they were originally sent.
Our customer care responds promptly, with clarity and courtesy to guide you through the next steps.

Returns Made Effortless

Returning a product should be as simple as buying it - and with us, it is.
Notify us within 48 hours of receiving your product to initiate a return request.
Our team will walk you through every step, making the process seamless and easy to follow.
Only unworn, unwashed items with intact tags and packaging qualify for return.
After inspecting your return, refunds or exchanges are completed within 5–7 business days.
We keep you updated throughout the process with transparent communication.
From your initial request to the final resolution, we ensure a smooth experience.
Each return is treated with the same dedication as our original packing.
We’ve designed the process to be as effortless as possible.
To us, ease of return is an essential part of thoughtful service.

Products Not Eligible for Return

Some categories are excluded from our return policy due to hygiene and personalization concerns.
Intimate garments such as bodysuits are not eligible for return once opened.
Items like innerwear and socks cannot be accepted once used.
Products sold in sets or packs must be returned in full to qualify.
We inspect each item rigorously before shipment to maintain quality assurance.
Please review individual product pages for specific return eligibility before ordering.
We balance your freedom to shop with important hygiene measures.
Reviewing product details helps you shop with confidence and clarity.
Your understanding ensures a smoother and safer fashion experience.

Return Shipping Costs: What to Expect

We understand that returns may arise from various reasons - and we assess each case fairly.
If you receive a defective item or an incorrect product, we’ll cover the return shipping fee.
However, if the return is based on personal preference or change of mind, the return cost is your responsibility.
Our team will provide step-by-step guidance to help you ship your return smoothly.
Clarity is key - if the fault is ours, we’ll handle the charges; if it’s your preference, you’ll bear the cost.
We believe in transparency and fairness with every return request.
Our goal is to maintain consistent and respectful policies for every customer.
That’s how we merge style with accountability.

Quick, Honest Refunds

Once your returned product reaches us, we begin the refund process without delay.
Our team carefully checks the item to confirm its return eligibility.
Approved refunds are issued back to your original payment method.
Please allow 5–7 business days for the amount to reflect in your account.
You will receive a confirmation as soon as your refund is processed.
We believe in wrapping up the process with clarity and care.
Just like your order, your refund is handled with attention and sincerity.
Need help along the way? We’re just a message away.
We aim to ensure trust and ease from start to finish.
With us, returns and refunds are carried out as gracefully as your shopping experience.

Need Support? Let’s Connect

Questions or concerns about your return? We're always here to help.
Email us anytime at flinkwebitsolutionprivatelimit@gmail.com, and we’ll take care of your issue as quickly as possible.
Whether you’re facing an incorrect item, a delivery hiccup, or something else, we’re ready to respond.
Our support staff is trained to assist with empathy and attention to detail.
Your satisfaction shapes every part of our service.
Because at the heart of our brand is not just fashion - but genuine care.
We deeply value your trust and your time.
That’s why every interaction is treated with respect and purpose.
At  Flink Web IT Solution Private Limited, we blend thoughtful fashion with responsible service.
Let us handle the process, while you enjoy what truly matters—feeling your best in what you wear.