FAQs
How should I wash delicate fabrics?
Delicate fabrics should be hand washed in cold water using a gentle detergent. Avoid wringing or twisting the fabric, and lay it flat to dry naturally. This preserves the texture and structure of the garment.
What’s the best way to store garments with embroidery?
Store embroidered pieces flat or folded gently with tissue paper in between folds. Keep them in a cool, dry place away from direct sunlight. This helps prevent thread pull and fading over time.
Can I iron my traditional wear at home?
Yes, but use a low heat setting and always place a thin cotton cloth between the iron and the fabric. This prevents direct heat damage and maintains the fabric’s original sheen. Steaming is often a safer alternative.
How do I avoid fabric color fading over time?
Always wash colored garments inside out and avoid prolonged sun exposure. Use mild, color-safe detergents and wash similar colors together. Proper care during cleaning and drying ensures color longevity.
What if something goes wrong with my order?
If there’s an issue, our support team is ready to resolve it quickly and fairly. Simply reach out within the stated time frame, and we’ll guide you through the next steps. We treat every concern with respect and urgency.
How do I know my order is authentic and quality-checked?
Each product is hand-inspected before it leaves our facility. We follow strict quality standards to ensure what you receive is true to what you saw online. Your satisfaction and trust are at the heart of everything we ship.
How secure is my payment and personal information?
We use industry-standard encryption and secure gateways to protect your data at all times. Your privacy is never compromised, and we never store sensitive payment details. Shopping with us is safe, seamless, and secure.
Can I trust the return and refund process?
Yes, our process is transparent and customer-first. We clearly communicate each step, from your return request to refund confirmation. Our goal is to ensure a fair, timely resolution that respects your trust in us.
What does fashion mean to your brand?
To us, fashion is a form of storytelling - woven not just in fabric, but in feeling. Each piece is designed to echo identity, memory, and mood. We create clothes not just to wear, but to experience.
How do you balance tradition and innovation?
We begin with the spirit of time-honored techniques and reimagine them through a modern lens. Our approach honors heritage while exploring new silhouettes and textures. The result is a collection that feels both rooted and refreshingly current.
Do your collections follow seasonal trends?
While we stay aware of seasonal shifts, our focus is on creating clothing that transcends fleeting moments. Our designs aim to remain relevant and beautiful regardless of the season. We design with intention, not just influence.
What emotion do you want your clothing to evoke?
We want you to feel seen, centered, and effortlessly beautiful. Whether it’s quiet confidence or celebratory boldness, our garments are meant to stir something personal. Every thread is a whisper of self-expression, waiting to be worn.
