Cancellation policy

 Flink Web IT Solution Private Limited ("we," "our," "us") leads Stylewingz with a dedication to offering an unparalleled shopping experience to our users ("you" or "your"). We understand that sometimes, minds change and plans shift. That’s why we offer a simple and thoughtful cancellation process to keep your shopping experience stress-free. If you wish to cancel an order, we encourage you to do so as soon as possible. Our team strives to accommodate your request with care and efficiency. We value flexibility and want every decision to feel supported.

When Cancellation Is Possible

Cancellations are accepted only before your order enters the preparation stage. Once an item is being packed or made ready, cancellation may no longer be available. This helps ensure quality and timeliness across all our orders. We suggest reviewing your cart and preferences carefully before final confirmation. That way, both you and your garments are in perfect sync from the beginning.

How to Request a Cancellation

To cancel an order, simply reach out to us through the provided customer support channels. Be sure to include all necessary details so we can assist quickly and clearly. Our team reviews each request with diligence and responds as soon as possible. Clear communication helps us ensure a fair and seamless process for everyone. We’re here to help make your experience delightful, even if plans change.

Refund Eligibility After Cancellation

If your cancellation request is approved, we initiate the refund through the original method of payment. It may take a short while for the refund to reflect, depending on your payment provider. We aim to ensure the process is smooth and transparent. Rest assured, your funds are safe and returned with the same care as your purchase. Our goal is to maintain trust and integrity at every step.

Orders We Cannot Cancel

Certain orders may not be eligible for cancellation, especially if they are already in progress or finalized. Custom-made or specially requested garments also fall under this category. This is to honor the craftsmanship and commitment that goes into every unique piece. We hope for your understanding in such instances. Each item is made with love and precision, and sometimes that means it can’t be paused mid-journey.

Policy Changes and Your Awareness

Our cancellation policy may be updated as we grow and evolve. All changes will be reflected on this page to keep you informed. We encourage our customers to check this section before placing an order. Your continued use of our website indicates acceptance of any revised terms. Transparency is woven into our fabric, just like every piece we create.